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Project Lead

Grail Insights (www.grailinsights.com) began as the research arm of a strategic consultancy. We are now an independent and rare hybrid: a global insights partner with deep consulting roots. We are at our best when pushed to go beyond the bounds of typical research engagements. Our clients demand answers to their most pressing business challenges. But more than that, they want agility, action and implementation.

That's where we part ways with the limits of lumbering mega-consultancies and the tunnel vision of traditional market research. Grail cares deeply about results beyond the standard PowerPoint deliverable. We are 250 wickedly insightful analysts, consultants, marketing scientists, technologists, data scientists and senior client services officers worldwide, ready to help you identify and seize opportunity, counter threats, and take your business forward.

Responsibilities

A Project Lead is an integral part of the project management cadre at Grail Insights. He/she is responsible for project, client and team management across multiple projects/proposals/client engagements. He/she also assumes a leadership role in internal organization initiatives such as knowledge and talent management.

Account and Project Management

  • Expertise and experience in managing strategic business research and consulting projects, across industry verticals and/or geographies.
  • Able to independently engage with clients, and manage projects and teams, with senior management cover limited to strategic intervention.
  • Manage end-to-end execution of complex projects, including:
    • Analytical planning, leveraging client email/call notes.
    • Work planning: realistic, in view of project requirements and team skill level; sharing proactive updates with internal and client stakeholders; reprioritizing efforts if required.
    • Research methodology: strong with core methodologies (secondary; primary qualitative; primary quantitative); good learning curve at new/innovative ones (social media listening; implicit research; etc.)
    • Quality and Productivity: at a deliverable/output, individual and team level.
    • Insights: Crisp yet comprehensive insight decks, keeping in mind the audience/consumers.
  • Support BD efforts via client proposals and thought leadership whitepapers.
  • Help manage project margins, via effective and efficient utilization of internal (team members, databases, etc.) and external (vendors, syndicated reports, etc.) resources.

Client Management

  • Accurately understand the client’s business imperatives and research objectives.
  • Manage client expectations in terms of depth and breadth of research, format and granularity of output, and key milestones across the project timeline.
  • Handle all client communication independently, including:
    • Conversing on project insights/implications and thinking on-the-feet (on client questions, including tricky ones)
    • Questioning/critiquing client hypotheses, brainstorming on potential outcomes, sharing Grail POV
    • Ideating with client via workshop delivery (if applicable)

People Management

  • Manage (simultaneously) 1-3 project teams, with a span of 5-7 execution resources, across varying levels of project complexity.
  • Share objective and constructive (written/verbal, periodic/on-the-fly) feedback with team members, with suggestions on improvement areas/next steps.
  • Provide effective and efficient coaching and mentorship on core and soft skills, for tagged team members as well as assigned professional development advisees.
  • Offer, and enable, step-up opportunities to individuals to help them progress to the next level.

Other Initiatives

  • Take a leadership role in organization improvement initiatives and activities such as knowledge management.
  • Design, and conduct, skill-based internal training sessions, as part of the new hire induction program as well as periodic L&D activities.
  • Help the organization scale-up via active participation in recruitment drives (off/on-campus).
   
Project Lead

Skills

Graduate/Post Graduate with 4-6 years of relevant research/advisory/consulting experience.
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