LIVE Webinar
‘Tourism in Times of Crisis and Beyond’
at ITB & MICE Show Asia Virtual 2020

COVID-19 is having a profound impact across all sectors and the travel and tourism ecosystem has been hit hard.

Join our sessions as leaders from Grail Insights and their premier partners in tourism discuss how the ecosystem is changing and why stakeholders should be planning a transformation strategy now.

Digitalization of Tourism: COVID and Beyond at ITB Show Asia 2020

October 21 | 11:30 AM - 11:45 AM UTC+8

Session Highlights

  • What are the evolving needs of the tourism ecosystem, as travel resumes?
  • How can we overcome our current fragility to create an environment with greater openness and trust?
  • What constitutes a successful digital and responsible digital transformation, and how can the ecosystem pivot on it for better delivery?


Vivek Neb, Managing Director, Grail Insights

Margie Whitehouse, Chief Marketing Officer, Saudi Tourism Authority

The COVID-induced Metamorphosis of MICE Travel at MICE Show Asia 2020

October 22 | 4:45 PM - 5:00 PM UTC+8

Session Highlights

  • How has COVID-19 reshaped the expectations of MICE stakeholders—including MICE buyers and delegates?
  • What will inform the recovery of MICE sub-segments?
  • How should the sector transform to meet the expectations of a with-pandemic world?


Mayank Nagpal Travel & Tourism Director, Grail Insights

Amanda Kotze-Nhlapo Chief Convention Bureau Officer, South African Tourism

Want a One-on-One Conversation?
Arrange a meeting with Vivek/Mayank for further insights on the state of the tourism value chain.
Jump-start your recovery today.
About Vivek Neb
Vivek is a senior business executive with extensive experience of managing and scaling global businesses. He has over 17 years of experience holding leadership positions across business elements including Operations Management, Business Development and P&L responsibilities. He has been providing insights and advisory services to Travel and Tourism, TMT, CPG and Industrial clients with focus on Market Entry Strategy, Growth Strategies, Consumer Insights, Channel Strategies and Horizon Planning. In his current role at Grail, Vivek heads business for Emerging Markets (APAC and MEA) along with managing Financial Research & Analytics business line.

About Mayank Nagpal
Mayank is a seasoned strategic research and insights professional, focused at solving business challenges faced by the travel & tourism ecosystem. Over the last 12 years, Mayank has worked closely with various entities within the tourism ecosystem, including national and regional DMOs and convention bureaus, hospitality providers, amongst other stakeholders. His work has focused on developing market entry, investment, partnership, competitiveness, and research strategies within the tourism ecosystem. He takes a keen interest in designing and executing solutions through method-agnostic, structured research programs.