Technology & Telecom Archives | Grail Insights

Home / Technology & Telecom

Technology & Telecom

In this complex and fast-moving ecosystem comprised of overlapping subsectors, we help clients understand the needs and motivations of multiple user groups.

We'd rather talk about you!

How active listening can level up the customer experience, a customer success pro tip

How active listening can level up the customer experience, a customer success pro tip Perspective

Customer Success
Technology & Telecom

E-commerce Trends: What’s next for physical and virtual e-commerce?

E-commerce Trends: What’s next for physical and virtual e-commerce? Webinar

Monitor Markets
Technology & Telecom

Why Insights-driven Customer Success Management Is The Key To Growth

Why Insights-driven Customer Success Management Is The Key To Growth Videos

Customer Success
Technology & Telecom

How To Get UX Research Deliverables You Can Actually Use

How To Get UX Research Deliverables You Can Actually Use Perspective

Technology & Telecom
UX Research

CUSTOMER SUCCESS CASE STUDY: How To Scale Your Customer Success Team & Make Time for Your Customers

CUSTOMER SUCCESS CASE STUDY: How To Scale Your Customer Success Team & Make Time for Your Customers Success Story

Customer Success
Technology & Telecom

CUSTOMER SUCCESS CASE STUDY: Slay Customer Churn With A Better Churn Prediction Model

CUSTOMER SUCCESS CASE STUDY: Slay Customer Churn With A Better Churn Prediction Model Success Story

Customer Success
Technology & Telecom

Building a Regulation Compliant Go-to-Market Strategy for FinTech Expansion

Building a Regulation Compliant Go-to-Market Strategy for FinTech Expansion Success Story

Monitor Markets
Technology & Telecom

Using Bespoke Secondary Research to Build a Multi-Market Expansion Strategy

Using Bespoke Secondary Research to Build a Multi-Market Expansion Strategy Success Story

Monitor Markets
Technology & Telecom

Business Process Insights For Finance Operations

Business Process Insights For Finance Operations Success Story

Business Process Insights
Technology & Telecom

Using Business Process Insights to Improve Vendor Metrics for Procurement and Supplier Management

Using Business Process Insights to Improve Vendor Metrics for Procurement and Supplier Management Success Story

Business Process Insights
Technology & Telecom

Business Process Insights Saves Compliance and Regulatory Millions in Fraud Loss

Business Process Insights Saves Compliance and Regulatory Millions in Fraud Loss Success Story

Business Process Insights
Technology & Telecom

Consumer Privacy in the Age of Hyper-Connected Technology and IoT

Consumer Privacy in the Age of Hyper-Connected Technology and IoT Infographic

Monitor Markets
Technology & Telecom

Is Facebook's Libra the future of digital currency?

Is Facebook’s Libra the future of digital currency? Perspective

Technology & Telecom
Understand Customers

Break Up Big Tech? New Research Shows Consumers Can't Agree

Break Up Big Tech? New Research Shows Consumers Can’t Agree Report

Technology & Telecom
Understand Customers

With Big Tech Under Fire, Brand Authenticity is the ‘Trust Bump’ Companies Need Most Report

Financial Services
Technology & Telecom

NEW RESEARCH SHOWS DATA BREACHES HAVE A RIPPLE EFFECT ON CONSUMER TRUST

NEW RESEARCH SHOWS DATA BREACHES HAVE A RIPPLE EFFECT ON CONSUMER TRUST Report

Financial Services
Technology & Telecom

Seizing the Imminent IoT B2B Opportunity

Seizing the Imminent IoT B2B Opportunity Infographic

Assess Opportunity
Technology & Telecom

Consultative Product Testing, Or What to Do When Your Concept is a Bust

Consultative Product Testing, Or What to Do When Your Concept is a Bust Success Story

Assess Opportunity
Technology & Telecom

Accelerating Revenue Growth through Market Focus and Sales Force Effectiveness

Accelerating Revenue Growth through Market Focus and Sales Force Effectiveness Success Story

Business Process Insights
Technology & Telecom

Driving Sales Effectiveness through a Real-Time Predictive Sales Dashboard

Driving Sales Effectiveness through a Real-Time Predictive Sales Dashboard Success Story

Activate Sales
Technology & Telecom

EXPERT EYES: TECH GIANT REMOVES BIAS AND IMPROVES BETA PRODUCT DEVELOPMENT

EXPERT EYES: TECH GIANT REMOVES BIAS AND IMPROVES BETA PRODUCT DEVELOPMENT Success Story

Technology & Telecom
Understand Customers

Telecom Leader Grows Indirect Revenues through Effective Channel Partner Strategy

Telecom Leader Grows Indirect Revenues through Effective Channel Partner Strategy Success Story

Activate Sales
Technology & Telecom

Tech Giant Achieves Giant Savings by Optimizing Vendor Operations

Tech Giant Achieves Giant Savings by Optimizing Vendor Operations Success Story

Business Process Insights
Technology & Telecom

Back to Insights