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Risk Business Intelligence

We are expanding our established team of Risk & BI dedicated to our client - A giant in web-based technologies and e-commerce. This full-time role will be based in the Bay Area and comes with a full suite of standard benefits. You will be providing direct support to our client with ongoing data analytics, reporting, quality assurance and documentation while working with multiple vendors/internal teams across a variety of day to-day deliverables

About Grail Insights:

Grail Insights began as the research arm of a strategic consultancy. We evolved into an independent and rare hybrid: a global insights partner with deep consulting roots. We are at our best when pushed to go beyond the bounds of typical research engagements. Our clients demand answers to their most pressing business challenges. But more than that, they want agility, action, and implementation.

That's where we part ways with the limits of lumbering mega-consultancies and the tunnel vision of traditional market research. Grail cares deeply about results beyond the standard PowerPoint deliverable. We are 300+ wickedly insightful analysts, consultants, marketing scientists, technologists, data scientists and senior client services officers worldwide, ready to help you identify and seize opportunity, counter threats, and take your business forward.

Key Objective:

We are hiring for the team that provides direct support to our clients with ongoing data analytics, reporting, quality assurance and documentation while working with multiple vendors/internal teams across a variety of day-to-day deliverables.

Responsibilities

  • Establish and refine QA Hive tables/views
  • Establish baseline Key Quality Indicators (KQIs), QA metrics, and attributes for QA workflows (descriptive statistics, aggregations, calculations)
  • Build QA pipelines as needed
  • Identification of key trends, anomalies, and outliers
  • Maintain existing QA Dashboards and reporting
  • Improve QA dashboards and reporting
  • Pivot Quality Analytics from descriptive statistics to inferential statistics of QA data (statistical relationships, hypothesis testing, predictive risk)
  • Build Automated Audit Support Processes (data quality checks, sampling methods and pipelines)
  • Manage client stakeholders

Personal Success Characteristics

  • Effective time management skills
  • Very strong verbal and written communication skills
  • Team Player
  • Self-motivated, detail-oriented and resourceful problem solver focused on driving operational excellence
  • Demonstrated ability to adapt quickly and learn new tools/technologies/processes
  • Ability to multitask and manage multiple projects simultaneously, while balancing challenging deadlines and client constraints
  • Ability to follow processes and instructions while identifying opportunities for continuous improvement – ask the right questions respectfully, challenge assumptions logically and work closely with a diverse set of stakeholders / teams
  • Flexibility to work with teams in other locations and time zones as per business needs

Skills/Experience

  • Min. 6-8 years of full-time relevant experience
  • Proficiency in Unidash/Tableau, Hive, Presto, MySQL
  • Working knowledge of statistical methods like correlation, regression etc.
  • Prior experience in Financial Services / E-commerce / Fintech firms is preferred
  • Prior experience in a consulting role, working directly with senior clients is preferred

Educational Requirements

A Graduate or Post Graduate degree from a reputed college

Location(s)

Menlo Park-CA; Austin-TX, USA

Benefits

This is a full-time position with standard benefits such as healthcare, dental, vision, 401K. Onsite amenities like catered lunches, micro kitchens and shuttle service can be accessed, once offices reopen.

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