The Role

Grail is poised for an explosive growth phase and has set ambitious revenue targets for upcoming years. We are looking at strengthening our business development arm by bolstering our onshore sales teams. We are looking for a seasoned professional with extensive experience in selling dedicated teams (retainer) business. The candidate will play an instrumental role in creating the envisioned value for shareholders, clients, employees and other business stakeholders.

The designation will be Director or VP Sales and the reporting will be to the Managing Director – APAC & MEA. The candidate will work from home and can be based in Australia (first preference) or Singapore. The purpose of this position is:

• Drive large dedicated teams / retainer business in APAC with focus on research, insights and analytics offerings. Experience in selling bespoke research will be an added advantage.
• To develop new account relationships as well as supervise the delivery of services for the accounts from Grail’s global delivery locations.
• Learn the customer business so that you can provide input to align the organization to maximize potential and manage delivery teams appropriately.
• Support the Sales and Marketing activities of the organization.

Responsibilities

Business Development and Account Farming

• Responsible for the account management of a set of existing clients and increasing client intimacy generating increased revenue from these clients according to revenue goals.
• Responsible for existing customer contract negotiation and renewal to include contract packaging, supporting data, and regular customer meetings.

Insights Generation

• Responsible for overseeing multiple, ongoing accounts at once (e.g. ensuring work plans, client communication and quality of work done by the project team is on track and that the client’s needs are being met by the project delivery teams via frequent check ins).
• Responsible for acquiring and sharing industry and competitor knowledge to help the management team develop new products / services as well as marketing materials.

General Management

• Responsible for managing the contracting and invoice approval process and internal documentation for clients. Responsible for documenting sales activities, contracting and client communications in Grail’s CRM system.
• Coordinate successfully with Global Delivery team, managing client project brief communication, project oversight and presentation.