About Grail Insights:

Grail Insights is a strategic insights consultancy that helps clients seize opportunities and respond decisively to market change by applying insights to any aspect of their business. In 2006, Grail Insights was founded as the research arm of a strategic consultancy firm. We are now an independent and rare hybrid: a global insights partner with deep consulting roots. We offer sales, marketing, and strategic expertise across multiple industries including Consumer & Retail, Financial Services, Healthcare, Industrial, Professional Services, Technology & Telecom, and Travel & Tourism.

Our extensive research spans a wide range of industries, geographies, and languages with 250+ assignments executed in 40+ industries across 130+ countries in 35+ languages every year. We are an immensely talented team, with our offices and networks available worldwide.

We are a corporate member of the Insights Association, maintain ISO certifications for process quality and data security, and comply with GDPR regulation.

The Role:

Grail is poised for an explosive growth phase and has set ambitious revenue targets for upcoming years. We are looking at strengthening our business development arm by bolstering our onshore sales teams. We are looking for a seasoned professional with extensive experience in selling insights and research services business. The candidate will play an instrumental role in creating the envisioned value for shareholders, clients, employees and other business stakeholders.

The designation will be Director or VP Sales and the reporting will be to the Managing Director – Europe. The purpose of this position is:

• To develop new account relationships as well as supervise the delivery of services for the accounts from Grail’s global delivery locations
• To drive sales in a mix of services ranging from dedicated teams and project work in research and analytics work. A specific experience successfully selling large strategic primary research projects preferred.
• Learn the customer business so that you can provide input to align the organization to maximize potential and manage delivery teams appropriately
• Support the Sales and Marketing activities of the organization

Responsibilities :

Business Development and Account Farming

• Responsible for the account management of a set of existing clients and increasing client intimacy generating increased revenue from these clients according to revenue goals
• Responsible for existing customer contract negotiation and renewal to include contract packaging, supporting data, and regular customer meetings

Insights Generation

• Responsible for overseeing multiple, ongoing accounts at once (e.g. ensuring work plans, client communication and quality of work done by the project team is on track and that the client’s needs are being met by the project delivery teams via frequent check ins)
• Responsible for acquiring and sharing industry and competitor knowledge to help the management team develop new products / services as well as marketing materials

General Management

• Responsible for managing the contracting and invoice approval process and internal documentation for clients
• Responsible for documenting sales activities, contracting and client communications in Grail’s CRM system
• Coordinate successfully with Global Delivery team, managing client project brief communication, project oversight and presentation.